Agenda item

Proposal for the Introduction of Non-refundable ceremony booking deposits for Neath Port Talbot Registration Services

Report of the Head of Legal Services

Minutes:

Decision:

 

That booking deposits for ceremonies conducted within Neath Port Talbot Registration Service, be non-refundable and set at a rate of £50, with implementation for all customer bookings made after 1 January, 2019.

 

Reason for Decision:

 

The proposal, if implemented could not only result in income generation but will assist in improving administrative support at the Neath Registration Office, with the aim of enhancing customer choice and experience and allowing for better preparedness for busy periods for ceremonies and staffing requirements.

 

Implementation of Decision:

 

The decision will be implemented after the three day call in period.

Supporting documents: