Minutes:
Members
considered the Communications and Digital Services Report Card.
Members
commended that Modern Apprentices are being taken on to help with the Welsh
Language Standards.
Members
asked what SOCITM stood for. Officer’s confirmed that SOCITM stood for Society
of IT Managers. It was noted that SOCITM had awarded the Council’s website with
a 2* rating. Members queried what the highest rating was. Officers clarified
that it was 4*.
Members
queried what the reason was for supporting data for quarter 2 in 2015-16 was
lower than quarter 2 in 2016-17 for the percentage of customers accessing
Digital Channels. It was highlighted that because more services have now been
put online and website had been improved the demand is much greater.
Following
Scrutiny the report was noted.
Supporting documents: