Agenda and minutes

The Chair welcomed everyone to the meeting.

It was confirmed that the committee would be scrutinising items 7 and 8 on the Cabinet agenda.

There were no declarations of interest received.

·        To select appropriate items from the Cabinet agenda for pre-decision scrutiny (cabinet reports enclosed for Scrutiny Members)

Draft Public Participation Strategy 2023-2028

Members considered the report as circulated within the agenda pack.

Members expressed concerns in relation to the draft strategy. It was noted that there were 71 responses from the Citizen Panel in relation to the initial questionnaire and this was used in preparation of the Draft Strategy. There are 500 members of the Citizen Panel, so this reflects a very low response to the consultation. Members further expressed their concern in relation to the wider consultation, where the response rate was 0.35% of the population of Neath Port Talbot.

Members queried if the consultation should have mandated that all questions of the consultation be answered, so that there can be comparable data available.

Members outlined that, if the strategy is approved by Cabinet, there should be a requirement for strict monitoring of the strategy and improvements in public engagement.

Officers advised that the 71 responses from the Citizen Panel were detailed responses used to inform the strategy. Officers acknowledged that with the wider consultation, the smaller number of responses may have been due to consultation fatigue. However officers advised that responses that were received were detailed. Officers confirmed that the strategy would be monitored on a six monthly basis.

Officers noted that suggestions from members with regards to improving communication and engagement with the public and agreed to discuss with colleagues as appropriate. Members were informed that the ‘Have Your Say’ section of the website was linked from the current home page of the Council’s website.

Officers agreed that the points relating to customer service feedback were valuable, however advised that they fall outside the remit of this item. The points raised will be picked up by the review of customer services and other strategies.

Members stressed the importance of obtaining feedback from members of the public as they are the persons who are directly affected by services of the Council. Members also queried how members of the public can provide compliments about the Council, as there is only a complaints form available on the website.

The Citizens Panel was set up shortly before the pandemic and was designed to be representative of the adult population of the borough. Its intention was to be used to be able to draw statistically valid results. It is not valid at individual board level.  The Chief Executive advised that the panel likely needs to be refreshed in terms of the participants. The wide ranging ideas that members brought forward in the meeting could be considered in further detail.

Following scrutiny, members were supportive of the recommendations to be considered by Cabinet.

Corporate Plan - Strategic Change Programme for the Period 2023- 2024

Members considered the report as circulated within the agenda pack.

Members referred to page 160 of the agenda pack, which refers to active travel and encouraging more people to walk and cycle. However the reference to reducing reliance on private vehicles has been removed from the proposed plan. Officers advised that the transition to reducing reliance  ...  view the full minutes text for item 3.

This item was noted.

Any urgent items at the discretion of the Chairperson pursuant to Section 100BA(6)(b) of the Local Government Act 1972 (as amended).

There were no urgent items.