Venue: Committee Rooms A/B - Neath Civic Centre. View directions
No. | Item |
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Minutes of the Streetscene and Engineering Scrutiny Committee held on 12 June 2017. PDF 74 KB Minutes: The Scrutiny
Committee noted the minutes. |
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Scrutiny Forward Work Programme 2017/18. PDF 70 KB Minutes: The Committee noted the forward
work programme. |
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Pre-Scrutiny Minutes: The Committee selected the following
Cabinet Board items for Scrutiny: 3.1 Quarter 4 Performance
Monitoring (2016/17) Members
received information on the quarter 4 performance management data for the
period 1st April 2016 to 31st March 2017 for Environment.
Members
queried how much it was costing the Authority, to allow public across the
border, to utilise the Household Recycling Centres and were there negative
effects of the changes to the opening hours. Officers explained that there was
a Monitoring report to be presented to members in September. Members
asked whether it would be possible to have weekly Garden waste collections in
the Summer. Officers explained that current resources
were not sufficient for weekly green collections which are collected in a
segregated section of the same vehicle collecting black bag / bin waste. Members
highlighted that they believed there was more mess left on the streets with the
new Recycle + system and asked officers whether the staff could tidy up during
the collection of recycling. Officers informed the members that there were
still teething problems as the system is introduced to the whole Authority and
work is ongoing to provide a more efficient service. Members suggested going on
site with the staff to observe the day to day work of the new Recycle + system. Members
highlighted that they wanted the Performance reports to be made simpler.
Officers explained that the format of writing Performance reports are bound by
welsh Government. Members
highlighted that there was not enough detailed information on the complaints
that are included in the Performance report and felt that the amount of
complaints were not accurate. Officers confirmed that the complaints detailed
in the report are the formal complaints registered as part of the corporate
procedure. Other types of minor complaints would be dealt with through the
Customer Services Manager. Members
requested an overview including more detailed information on the informal
complaints. Members
requested an all members seminar on Performance. Following
scrutiny, it was agreed that the report be noted. 3.2 Review of Trade Waste and Recycling Service Charges Members
were updated on reviewing the charging schedule for trade waste services. Members
were concerned that this would be a high impact on the Voluntary Organisations.
Officers highlighted that legally some charities can qualify for a discount. Members
asked whether schools use the internal Trade Waste service or are they using
private services. Officers confirmed that the majority of the Schools use the
internal service however; ultimately the choice lies with the School and were
entitled to use private services Members highlighted that raising the charges could lose customers and whether reducing them may appeal to more customers. Officers highlighted that in the past there have been times where charges have increased and have lead to a loss of some customers, however guidance is that the authority should fully recover such costs. If costs were reduced leading to a substantial increase in service demand then due to existing resources that this would put more pressure ... view the full minutes text for item 3. |