Agenda and minutes

Members received information on the Quarter 4 performance management data, complaints and compliments for the period 1^st April 2016 to 31^st March 2017.

Officers highlighted that the Neath Port Talbot Council came 22nd out of the other authorities in Wales, in the number of visits to local authority, sport and leisure centres, during the year, per 1,000 population where the visitor will be participating in physical activity. Officers informed members that this wasn’t a true reflection as they don’t take in to account any football or rugby clubs. Officers confirmed that they would be meeting with officers in the Environment Directorate and the Sports Council to discuss collating data from football and rugby clubs to include in the performance date.

Members queried whether being 22^nd affects the Council in anyway. Officers highlighted that there are no funding consequences for being 22^nd.

Members highlighted that officers could consider introducing a ‘data collating section’ in the lease agreement when submitting for Grants. Officers confirmed that they had introduced a similar idea for community centres and would consider this option.

Members queried why there had been a decrease in the amount of available computer hours, in use. Officers highlighted that this was due to the public using the wifi facilities on their own devices which then affected the stats.

Officers highlighted that there had been a decrease of 552 complaints to 20. This was due to the Family fun day in Margam Park in 2015/16, which generated a lot of complaints and therefore has shown a dramatic decrease in complaints for 2016/17.

Members highlighted that there had been an increase in compliments and commended this.

Members noted the Scrutiny Forward Work Programme.

Members requested that the Splash Park, Public Conveniences and kiosk at the Aberavon sea front be open during the Easter holidays. Officers highlighted that it is not included in the Contract for Celtic Leisure to open these facilities during Easter, However, would review this with Celtic Leisure and feedback to a future meeting of the Leisure and Culture Sub Scrutiny Committee.

Members noted the Cabinet Board Forward Work Programme.