Issue - meetings

Following scrutiny, the report was noted.

The Director of Social Services, Health & Housing, advised members that the performance measures in the report represented the suite of performance information that had been identified for scrutiny. Further data can be provided, if requested by scrutiny.

Officers provided members with narrative around each of the measures provided in the report:

Measure 1 – Percentage of Adults Successfully Prevented from becoming Homeless
This Key Performance Indicator (KPI) is important to monitor the implementation of improvement measures aimed at increasing prevention and managing demand. Following a restructure in the Housing Options team to enhance prevention support, there has been a notable improvement this year compared to the previous year. Continuous monitoring of these figures is essential to prevent as many people as possible from becoming homeless.

Members referred to the percentage figure contained in the report and questioned whether this figure was an increase or decrease.

Officers confirmed that the figure is based on the number of people that are owed a statutory homeless prevention duty and the data outlined the successful cases from that number. Further information will be provided to members on the most recent figures.

Members noted that including the figures in the report, instead of percentages could reflect successes more accurately.

The Director of Social Services, Health and Housing, agreed that in future reports, figures would be included in addition to percentages and longer trend lines would be provided to assist scrutiny.

Measure 2 - Average Number of Days to Deliver a Disabled Facilities Grant from First Point of Contact to Certification

The measure examines the demand and pressure on disabled facility grants. A recent report brought to scrutiny highlighted the budget pressures and long waiting times for necessary aids and adaptations. A number of proposals were suggested to help better manage demand. This KPI is important for assessing the impact of any changes made by officers and the council, to improve access to Disabled Facilities Grants for those most in need.

Measure 3 - Commissioning: The Number of Hours of External Domiciliary Care (18 +)

The efficiency of the brokerage system for domiciliary care has outpaced the external market. The report lacks information on the Trem y Glyn reablement unit, which could potentially slow down the transition to residential care and reduce reliance on domiciliary care. By providing a period of reablement, people will be able to return home with either a reduced or no care package.

The data is work in progress and provides information relating to budgeted hours but does not provide the full picture of planned work to counter issues. Further reports will be available in the autumn.

Members enquired whether the number of beds planned for Trem Y Glyn was sufficient.

Officers advised that analysis has been undertaken in relation to the number of beds required, based on models in neighbouring authorities. The model is correct for the needs of the population, however, if demand increases this can be revisited.

Measure 4 - Integrated Community Services: The Number of People in Care  ...  view the full minutes text for item 6