Issue - meetings

That the report be noted.

Officers provided an overview to the circulated report.

Recommendation one - Officers mentioned this report was brought to Governance & Audit Committee on the 12^th July, 2024. The appendix of the management response form that was submitted to Audit Wales with comments, work has been ongoing since the report has been received from Audit Wales, to look at embedding service user perspective across the Corporate Plan and the performance monitoring throughout the year.

Recommendation two – Officers explained they are making good progress, they have introduced the strategic planning and performance group, where there are senior officers sitting on that group, that both feed into senior management team meetings and engaging with accountable managers and performance officers.

Recommendation three - In relation to the accuracy of data, it is on the internal audit plan going forward to check the data that is being used, is accurate. 

Members asked if there was a completion date for the three recommendations. Officers explained it’s a work in progress and in the New Year the Corporate Performance Management Framework is looking to be signed off. At the end of the financial year, Officers are looking to have more of a robust use of Service User Perspective.