Decision Maker: Social Services, Housing and Community Safety Scrutiny Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
The Director of Social Services, Health and Housing, advised members that the budget setting process had been difficult, the required 5% savings from the directorate amounted to £5.4m at a time of increasing pressures on services and complexities of need. The Director noted that other agencies such as police, prison and probation services as well as some areas of health, were reducing services to vulnerable people which was creating additional demand.
The Heads of Service provided of overview of each of the budget proposals contained within the report.
Reference SSH&CS-A: The Head of Housing and
Communities advised members that the expected efficiency saving for the
department was £112k which will be achieved through cost reduction in providing
homelessness services through service redesign and preventing people from
requiring temporary accommodation; this is in line with the strategy that was
previously brought to committee.
A restructure of the Housing Options Team was carried out in
August and a strategic housing function is in place. The efficiency target is
connected to the teams that are now in place and the work in the strategy is
being progressed.
Reference SSH&CS-B. The Head of Children and
Young People Services advised members that the pro-posed saving of £232k
related to a natural reduction in the number of looked after children. There
will be a reduction in the amount of allowances that are currently paid but will
stop when the young person turns 18.
Members questioned how this figure would be affected should
there be an increase in young people needing care in the future.
The Head of Service confirmed that any child needing care
would be provided for. However, due to the service set up and the quality of
the social work practice, there has been a downward trend over the last 10
years of young people needing care, and although this is a risk, it is
anticipated that the numbers will reduce further.
Members asked for clarification of the term non looked-after
children that was used in the report.
The Head of Service confirmed that this term related to
previously looked-after young people who ceased being looked-after at 18.
Members referred to page 20 of the report and the mention
that ‘historically the underspend for in-house allowances offset the overspend
of external residential provisions’ and asked if the underspend was saved and
was it connected to this budget proposal.
The Head of Service confirmed that this could be discussed
under a later budget proposal.
Members requested data in relation to the special
guardianship order.
The Director of Social Services, Health and Housing,
clarified children who have been adopted or are on special guardianship orders
are no longer looked after by the local authority and are classed as non looked-after.
Members questioned whether any of the non
looked-after children required any transport.
The Director confirmed that this may be the case, the young
people were supported to stay with their special guardians or adopted parents.
SSH&CS-C The Head of Children and Young People
Services advised members that a review of support workers within the Family
Support Service had been undertaken. The proposal was for a more flexible
workforce, with support staff at a lower grade who can provide practical
support outside of traditional office hours.
Members asked for further information on the negative impact
of the proposal.
The Head of Service confirmed that this exercise would have
been conducted regardless of the budget savings required; feedback received
from families was that more flexible support was needed. Confidence is held
that this savings proposal could be achieved without an impact, but should the
exercise be repeated, then there would be an impact on service delivery.
The Chair commented that the budget proposal information
provided was limited. Any reference to negative impacts needed to be considered
carefully. It was acknowledged that there were risks around some budget
proposals but confidence was held that staff would consider the risks appropriately.
There is an expectation that any risks would be brought back to the committee
for further consideration.
The Head of Service confirmed that there were proposals for £1.4m of savings but confidence was held that these could be achieved during the next financial year. However, any further reduction of support services will have a direct impact on the most vulnerable families.
Members questioned whether the reduction in staffing costs
would be achieved naturally or whether there would be redundancies.
The Head of Service confirmed that staff, human resources
and unions were meeting shortly to discuss further. Some staff may be
interested in flexible retirement or possibly voluntary redundancy; it was
anticipated that the target would be reached naturally.
Members requested more information on the proposal and
questioned whether this was high risk? If the proposal led to redundancies,
further detail would be required.
The Head of Service confirmed that due to the stability of
the service, the saving proposal was achievable and was not high risk as a
one-off exercise. The risk would increase if the exercise was repeated. A paper
will be developed which will provide further detail on the type of work and
hours that staff will be able to carry out, to enable them to be more
responsive and visible within the community.
Members asked for further clarification regarding the
possibility of increasing staff hours and changing contracts and whether
on-costs been taken into consideration.
The Head of Service confirmed that there would be no
increase in the amount of hours but there would be changes to hours and
contracts. The current contracts state that there is a need for flexibility.
The on costs have been factored into the proposal.
The Director stated that it had been difficult to identify
savings without risk; staff had attempted to balance between savings and
keeping proposals as low risk as possible. Once further work is completed, a
report can be brought to scrutiny for further consideration.
SSH&CS-D – The Head of Children and Young People
Services advised members there was a reduction in in-house allowances, external
agency costs and carer travel budget. Historically the underspend for the
in-house allowance, has offset the overspend for the residential provision. Residential
numbers doubled, particularly during Covid but are beginning to reduce. There
is a risk in using the underspend that the buffer will be taken away. There is
also a risk with the potential
harmonization of fostering allowances across Wales which
could result in an increase of foster carer payments. An exercise has been
carried out to reduce travel costs and the amount of independent fostering
agency costs has reduced which has contributed to the overall saving.
The Chair enquired how the decline in people applying to be
foster carers was impacting on the service.
The Head of Children and Young People Services confirmed
that as part of the transformation work, experienced foster carers were sought
for young people who are in residential care to step them down into a family
home, with wrap around support for the carers. There has been an increase in
assessments for this type of carer and, an increase in potential mainstream
foster carers coming forward.
Members requested data in relation to costs and figures for
people in out of county residential care. Concern was expressed that budget
pressures will limit the amount of people that are brought into care. The
reduction of in-house allowances will potentially deter prospective foster
carers. Members questioned if this budget proposal was realistic.
The Director of Social Services, Health and Housing, advised
members that the needs of a child who requires care is a priority, even if this
results in an overspend. An overspend in residential care is a cur-rent
pressure which needs to be addressed, however, children will not be moved from
residential care without ensuring their needs will be properly met elsewhere.
It was confirmed that foster care allowances were not being reduced. The
underspend in the fostering budget was related to the
decrease in the amount of looked after children who are with
expensive out of county placements, in private agencies. The director confirmed
that there was a risk to the proposal and next year the number of children in
residential care would be reduced from the current amount. Within the transformation
program there are plans in place for a proper step down, if this is not
achievable within time frames, this will be reported back, and children will
stay in their current placements.
Members thanked the Director for his reassurances but
commented that staff should not be pressured, and that children’s needs come
first.
The Head of Service commented that all decisions were taken
with safeguarding as a priority.
SSH&CS-E The Head of Children and Young People
Services, informed members that the proposal was for income generation. There
is a provision across Wales where unused foster placements can be offered at a
small cost to neighbouring authorities. The scheme supports need across other authorities
and allows foster carers to care for children. Officers confirmed that the
income generated for next year is around £52K but the amount is dependent on
the amount and length of placements.
SSH&CS-F – The Head of Children and Young People
Services confirmed that the proposed saving related to a jointly funded health
visitor post. The Health Board have been unable to contribute to the funding
and another arrangement is in place for the service.
SSH&CS – G The Head of Children and Young People
Services, informed members that the discretionary spend budget was allocated to
teams and was used to support families in crisis.
SSH&CS- H The Head of Children and Young People
Services, advised members that through joint working across the council the
cost of looked after children taxi routes was reduced.
Members enquired whether the taxi’s related to Social
Services or Education taxi’s.
The Head of Service confirmed that they were education
taxi’s.
Members commented that the cost would come from the Social
Services budget and stated that there were issues with families that need
transport, but the provision has been cut. Consultants have been engaged to
conduct a transport review, at a cost, and members felt that staff could have
carried out the review.
The Head of Service reassured members that transport is
still being provided and there were no examples where families have not been
provided with transport. The review was conducted by staff who are supporting
families; foster carers are providing transport. There has been no cut to the
number of journeys undertaken only a different approach in providing this.
In relation to budget proposals SSH&CS-I –
SSH&CS-P, The Head of Adult Services confirmed that there were £3.9m
worth of savings and £1.3m worth of vacancy that has to be identified during
the next year. Some of the narrative is purposely brief, the information is
sensitive and will re-quire full public consultation. All proposals will be
followed up with detailed reports to scrutiny and Cabinet.
SSH&CS-I – A review of Direct Payments will be
undertaken; some packages of care may have been oversubscribed. Substantial
sums of money have accrued in bank accounts where there are delays in personal
assistant appointments and there are issues around managed accounts.
Members questioned how the legislation affected the council?
The Head of Service confirmed that reassessments would be
conducted by Social Workers to ensure that the right size packages of care were
in place. The authority has a duty under the act to offer a direct payment, but
there is a need to look at different outcomes and how they are achieved so that
direct payment is not the only solution.
Members questioned whether there would be an appeals
procedure and commented that, if so, there would be a cost implication to this.
The Head of Service confirmed that this is currently the
case and ongoing.
SSH&CS-J/SSH&CS-K/SSH&CS-N The Head of Adult Services confirmed that
the proposals were to develop in-house provision for complex care needs;
proposals included the site at Gelligron for supported living or extra care
provision, additional day services, possibly at Afan Nedd and increasing the
number of respite beds in Trem Y Mor. It was noted that currently there are
nineteen people with mental health and twenty-six people with learning
disabilities residing in supported living or residential placements at a cost
to the council of £4.5m. By developing in-house provision, it was projected
that a saving of £2m could be realised. However, there was a risk that this may
not be achievable within required timescales.
Members questioned whether the savings figure was realistic
and achievable.
The Head of Service confirmed that figures had been
calculated and there are currently forty-five people in placements they do not
need to be in. There are currently no alternative or in-house provision and
external providers can charge high prices with prices averaging £4k - £8k per
week. This is an invest to save proposal.
Members enquired whether internal processes would delay the
project and affect the ability to achieve these proposals within timescales.
The Head of Service advised members that the Director chairs
a transformation program and there is a dedicated officer in relation to the
transformation agenda. Progress is being made and there will be a better
position from January. It was noted that an issue facing the service is risk
aversion from providers and risks could be better managed in-house.
SSH&CS-L The Head of Adult Services advised
members that there was an ongoing review by the com-missioning team to review
placements, supported living schemes and challenge costs of external providers.
This year £720k has been saved and there is confidence that a £650k saving was achievable
for the next financial year. It was confirmed that the review did not result in
any reduction to services.
SSH&CS-M The Head of Adult Services advised
members that the proposal was for a review of domiciliary care services in the
community and in supported living schemes. The proposal does come with some
risk but with the use of technology, there was confidence that the saving could
be delivered. It was noted that there would be no reduction in packages of care
but all support will be re-viewed. There are issues around the cost of sitting
services and by providing the service in-house or using third sector
organisations, the cost could be reduced.
Members questioned whether placement efficiencies would
affect hospitals with bed blocking.
The Head of Service confirmed this was not the case. The
placement efficiencies related to challenging costs and overheads that are
charged within supported living arrangements.
SSH&CS-O The Head of Adult Services advised
members that by creating residential reablement capacity at Trem Y Glyn, the
council will be able to provide people with a period of respite from the
community and from hospitals for up to six weeks, people would return home with
a reduced package of care or no care at all. The savings would be dependent on
there being twelve beds, there are currently four beds available and the
possibility of a further two shortly.
SSH&CS-P The Head of Adult Services advised
members that any reduction in staff would be a last re-sort. If further savings
are required, parts of the service will be restructured. There has been some interest
in early retirement.
The Director of Social Services, Health & Housing confirmed that the proposals were not easy to make and finding savings did not come without impact on services. Further work is needed on some of the proposals and members will be updated throughout the process.
Following scrutiny, members noted the report and the suggestions and views put forward by the committee.
Publication date: 22/11/2024
Date of decision: 07/11/2024
Decided at meeting: 07/11/2024 - Social Services, Housing and Community Safety Scrutiny Committee
Accompanying Documents: